All correspondence/s in respect of Tours / Travel Service bookings should be addressed to M/s. Icon India Tours.
Payments:-
For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in INDIA but definitely before the commencement of the services. Management personnel hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year, between 20 December to 5 January), full payment is required to be sent in advance.
Please ensure your visa for India (multiple or single entry) as per your travel plan, make sure you should have multiple entry visa if you are visiting India & Nepal both. Icon India Tours do not take any responsibility about Visa process,
Through Credit Card
You can now pay us online using credit/debit card using secured payment gateway:
We accept only Master and Visa cards (debit and credit cards)
Master/Visa CREDIT/DEBIT card transfer fee is 3.95%
Please note:- After the
certain down/advance payment at the time of confirmation, the balance payment
would be done in cash (in INR or in your convenient currency) after arrival in
India at a certain point of the tour, incase if you want to pay full amount by
card or bank then 9% GST taxes would additional on payable amount.
Wire or Swift Bank Transfer
Wire or Swift Bank Transfer can be made by your Bank to our Bank. Please ask your bank to transfer the amount to:
Beneficiary Name: Icon India Tours
Beneficiary Account Number: 311010200011875
Bank Name & Branch: AXIS Bank, Saurav Tower, Vaishali Nagar. Jaipur, PIN- 302021 INDIA
Swift Code: AXISINBB002
IFSC Code: UTIB0000311
Please let us know purpose of remittance..................................................
For Mr/Ms................................................................(Name of Passenger)
The transfer details should be sent by E-mail. On confirmation from our Bank we shall provide you the ordered services instantly
Cancellation Policy:-
In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows: -
Down payment of the Tour/service cost is non-refundable against our dealing work and making all the arrangements as per your instructions.
30 days prior to arrival: 60% of the Tour / service cost.
15 days prior to arrival: 90% of the Tour / service cost.
Once the tour has started, no refund for any unused portion or part of the tour or services to be provided will be given.
If there is any postpone plan/dates of the trip, can be adjusted with actual cancellation fees, cancellation fee will be depend on the new adjustments with dates and services, like air tickets cancellation fee, extra, extras,
Less than a week or No Show :No Refund
In case of Special Trains Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required).
Any cancellation between 15 DEC to 10 JAN would be non-refundable and non-amendable due to PEAK season, and same policy would be applicable on local festive dates, like Diwali, Holi, Easter and any other main festival.
Some cancellation and refund policies are out of our tender:-
If any changes due to flight or train cancellation, our team will try to find the best alternate options to meet your travel needs therefore all the extras would be charged from the traveller(s) while the circumstances are unavoidable or out of control for Icon India Tours!
Refund for hotel payment will follow the hotel’s cancellation policy
Train tickets cancellations will follow the Railway’s policy
Flight tickets cancellations will follow the airlines company policy.
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.
Our Liabilities & Limitations:-
Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
We are here to facilitate you for your all the ground needs during your trip, we shall not be responsible for any delays, cancellations & alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight/train cancellations, and accident, breakdown of machinery or equipment's, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
PS- Terms and conditions are subject of change without prior notice!